Playgroup Policies

Playgroup Policies & Agreements:

Bookings: Made in advance by email on a first come first serve basis. Members get priority booking. Limited spots available. No drop ins please. We reserve the right to excuse a dog or human at any time for unwanted behavior, without refund.

Cancellation Policy: At least 4hrs. notice is required for a cancellation for playgroup unless there is an emergency or a dog becomes ill. This is because limited spots are available and can be given to someone who wants to come. It also helps keep the size of the groups fun and effective for socialization. No shows and late cancellations are charged the full amount.

Group training requires 3 days notice for a cancelation. If your spot can be filled we can refund you. No make up dates are offered due to the scheduling of classes and other clients. However, a rain date is provided. If your dog is sick or goes into heat, you are asked to attend without your dog to observe and practice on other dogs.

Children: Over the age of 8 are welcome with their parents/guardians, however, children under 8yrs are not permitted in the field with the dogs, unless it is a puppy playgroup. Children are asked to stand back and let the dogs play with each other and to ask permission before petting a dog they don’t know. Children attending group training classes must be 8 yrs. old or older.

Equipment: Shock, choke, and prong collars are not permitted. These pieces of equipment pose a serious risk of injury to the dog as well as potential negative side effects. Prong collars are dangerous for other dogs’ teeth and lips during play. If you attend playgroup with one of these devices on your dog, you will be asked to swap it out for a humane collar in order to remain in the session. No extendible leads please. Flat leads only and no slip leads. Body harnesses must be properly fitted, not loose. 

Positive methods only: It is important to us that the humans in attendance treat the dogs with kindness and respect. If we feel guardians are not treating their dogs in a humane manner during a playgroup, we reserve the right to excuse them without refund.

Media Consent: I acknowledge that images or videos of myself, my child (if applicable), and my dog may be used by Dog Gone Good Bermuda or Stanley Park for social media, marketing, and promotional purposes. These materials may be used in various formats, including online platforms, print materials, and advertisements. I understand that I will not receive compensation for the use of these images or videos and waive any rights to inspect or approve the final materials. This consent is given voluntarily and may be revoked by sending an email to media@doggonegoodbermuda.com.

• Dogs must be friendly to humans and other dogs.
• Dogs are grouped with individual play style, age and size in mind.
• All dogs 5 months or older must be assessed for pro-social behavior before they begin (assessments are by appointment and take 10-15 mins).
• If a dog hasn’t attended within 5 months, they must be re-evaluated.
• Dogs must be in good health, flea free, firm stool and dewormed every 6 months.
• Please do not bring a female in heat or a sick or injured dog. 
• Please keep your dog at home if they have vomited within 24 hours, have diarrhea or are coughing and seek veterinary care.
• All dogs must wear a flat collar or well fitted body harness during playgroup. No extendible leads. 
• Playgroups are for dogs that like socializing, they are not for dogs who are aggressive, fearful or have play skill deficits. A dog may be excused for unwanted behavior. Dogs that are not comfortable in a social setting will be advised to schedule private training sessions. Intact males are excused for excessive sex pest behavior.
• Maximum two dogs per handler.
• Handler must be over 18 years old.

Disclaimer for Dog Gone Good Play Group:

(Dog Gone Good) will endeavour to create as safe an environment as possible for the dog playgroup and closely monitor the dog–dog and dog-human interactions. However, I recognise that (Dog Gone Good, its owner and employees) are not responsible for an injury to either myself, my child (if applicable) or my dog. Further, I am and will remain responsible for the actions of my dog, child (if applicable) and myself at all times and I herby agree to indemnify and hold harmless (Dog Gone Good, its owner, and employees, and the owner of the property) of any and all claims of injury, expense, costs or damages caused by the actions of my dog. I will cover the costs of damages caused by my dog. I have been told by (Amy Terceira) and understand the inherent risks of dog bites to myself or others. I acknowledge that (Dog Gone Good, its owner, and employees) are not responsible if my dog escapes the enclosure.