TRAINING CONTRACT: (Amy Terceira) will endeavor to create as safe an environment as possible for the training of my dog and will offer only sound, safe, and responsible training and training instructions. However, I recognize that (Amy Terceira) is not responsible for any unintentional errors, omissions, or incorrect actions. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service. Further, I am and will remain responsible for the actions of my dog at all times and I hereby agree to indemnify and hold harmless (Amy Terceira) of any and all claims of injury, expense, costs, or damages caused by the actions of my dog while under (Amy Terceira’s) instruction or control and under my own care as a result of following training instructions. I have been told by (Amy Terceira) and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others.
If you are on a basic training package and it is discovered that your dog in fact needs a behavior consultation, the package will be switched from basic to behavior and any additional fees will be applied.
If working with a veterinarian on a behavior case, you agree for Amy Terceira to discuss the case with your vet and to be sent medical results/records as well.
Group classes: If your dog is not social with other people/dogs, or has a lot of trouble settling in this context, private training is the place to start. If a dog is found to be unsuitable for group classes, they will be excused, so they do not disrupt the class. For group training classes, the handler can continue to attend without their dog to learn and practice on other dogs. Refunds will not be given once the training class has already started.
If your dog presents with potential pain or extreme behavior, Amy Terceira may require a Veterinarian be seen in order to move forward with behavior modification or training. In many cases, health (including toxic stress) must be addressed first in order to see the behavior change you hope for.
After the initial behavior consultation or meet & greet, all members of the household are required to commit to aversive free methods and tools during our time together. Aversive methods and tools (choke, shock, slip leads, prongs, bark collars, shake cans etc.) have well documented negative side effects, namely increased fear, anxiety, and aggression. These methods and tools may hamper training. You won't get the best result possible if these methods are used.
For day training clients, it is important that you practice the behaviors installed by Amy Terceira in your own time on a regular basis to maintain them.
As we are a small business, payment for all services is due at the time of booking and is non-refundable. Online payment only.
48 hours’ notice is required for private training cancellations. Full cost will be charged or services considered rendered for no shows or last minute cancellations.
3 days notice is required for a cancellation for a group training class. If you miss a class, no make up class is given. If your dog falls ill, you are expected to attend without your dog to practice and learn from the other dogs present.
Up to two cancellations are permitted (within the cancellation policy time frame) during a training package and the session will be rescheduled. More than 2 cancellations – the session will be forfeited. This is due to the scheduling of other clients and the effectiveness of sticking to a set schedule.
Training packages expire without refund after 6 months.
This contract agreement applies for any future services without additional written authorization.
Media Consent: I acknowledge that images or videos of myself, my child (if applicable), and my dog may be used by Dog Gone Good Bermuda or Stanley Park for social media, marketing, and promotional purposes. These materials may be used in various formats, including online platforms, print materials, and advertisements. I understand that I will not receive compensation for the use of these images or videos and waive any rights to inspect or approve the final materials. This consent is given voluntarily and may be revoked by sending an email to media@doggonegoodbermuda.com.
My signature below indicates my agreement to the above.
